The Consular Section of the U.S. Embassy in Lusaka is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
Urgent information for visa applicants regarding novel coronavirus:
Any individuals with pending consular appointments who (1) were physically present within the People’s Republic of China, excluding the Special Administrative Regions of Hong Kong and Macau, within the last 14 days, (2) are experiencing flu-like symptoms, or (3) believe they have may have been exposed to the novel coronavirus, are strongly encouraged to postpone their appointments by at least 14 days. There is no fee to change an appointment and visa application fees are valid for one year in the country where the fee was paid. For questions about rescheduling a pending consular appointment, please send an email to email@example.com or call +260-211-388-801 for specific guidance. Information concerning rescheduling a pending consular appointment is also available at https://ais.usvisa-info.com/en-zm/niv.
How To Apply
Step 1. Complete the Online Nonimmigrant Visa Application, Form DS-160
Fill out the DS-160 visa application form at https://ceac.state.gov/genniv/.
For Students: “Name of Person Paying for Your Trip:” MUST be the person/entity whose Financial Documents the applicant is submitting.
Please note that you must answer every question on the application forms. If the answer to a question is “none,” please write “none” (do not leave it blank). Incomplete/incorrect forms will be returned and will require you to schedule a new interview appointment.
Step 2. Schedule an Interview Appointment
Create your personal U.S. visa account online at https://ais.usvisa-info.com/en-zm/niv.
Print your Payment Slip and pay the non-refundable $160 (fee payable in Zambian Kwacha) MRV fee at any Zanaco bank branch.
After waiting two business days, schedule your visa appointment online at https://ais.usvisa-info.com/en-zm/niv. Interviews for nonimmigrant visas are typically held on Mondays and Wednesdays. However, as appointment slots fill up quickly, we advise applicants to begin the application process at least several weeks prior to the intended date of travel. Additionally, we advise applicants to not book their travel until they have received their visas. Please keep in mind, there are no interviews on American and Zambian holidays when the embassy is closed.
Step 3. Interview for Your Visa with the Consular Officer
Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160.
During your visa interview, a consular officer will determine whether you are qualified to receive a visa, and if so, which visa category is appropriate based on your purpose of travel. You will need to establish that you meet the requirements under U.S. law to receive the category of visa for which you are applying. Ink-free, digital fingerprint scans will be taken as part of your application process.
Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160, passport, and photo. See photo requirements here.
Step 4. Return to Collect Your Passport and Visa
Passport pick-up is typically held on Tuesday and Thursday at 4:00 pm. You can authorize someone else in writing to pick up your passport if you cannot make it for pick up. The bearer of the letter must bring their ID card and your receipt.
Callers in Zambia: +260-211-388-801.
Callers in the United States: +1.703.745.5546
Skype: To use Skype to speak to a customer service agent, add a new contact to your Skype account with the Skype name skype-zm.
The Website and call center are the only official sources of general visa information from the U.S. Embassy and are the only authorized methods to schedule a personal visa interview. The application fee remains the same. Please direct all inquiries on appointment scheduling to the phone numbers and email addresses provided above. The U.S. Embassy consular section cannot answer questions regarding online scheduling issues for nonimmigrant visa interviews.