Nonimmigrant Visas

The Consular Section of the U.S. Embassy in Lusaka is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.

Urgent information for visa applicants regarding novel coronavirus:

Entry of foreign nationals who were physically present within the following list of countries within 14 days preceding their entry or attempted entry into the United States is suspended, per Presidential Proclamations 9984, 9992, 9993, and the subsequent proclamation issued March 14, 2020:

  • The United Kingdom of Great Britain and Northern Ireland, excluding overseas territories outside of Europe;
  • The Republic of Ireland;
  • The 26 countries that comprise the Schengen Area (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland);
  • The Islamic Republic of Iran;
  • The People’s Republic of China, not including the Special Administrative Regions of Hong Kong and Macau.

There are certain exceptions to the suspension of entry, including exceptions for U.S. lawful permanent residents and certain family members of U.S. citizens and lawful permanent residents, among other exceptions listed in the proclamations. If you reside in, have traveled recently to, or intend to transit or travel through any of the above listed countries prior to your planned trip to the United States, we recommend you postpone your travel until 14 days subsequent to your departure from the subject country(ries). Additionally, if you are experiencing flu-like symptoms, or believe you may have been exposed to the novel coronavirus, you are strongly encouraged to postpone your travel by at least 14 days.

As of March 18, 2020, U.S. Embassy Lusaka is cancelling all immigrant and nonimmigrant visa appointments scheduled between March 18, 2020 and April 30, 2020. We will resume routine visa services as soon as possible but are unable to provide a specific date at this time. The MRV fee is valid and may be used for a visa application in the country where it was purchased within one year of the date of payment.  If you have an urgent matter and need to travel immediately, please follow the guidance provided on our scheduling website (https://ais.usvisa-info.com/en-zm/niv) to request an emergency appointment.

How To Apply

Fill out the DS-160 visa application form at https://ceac.state.gov/genniv/.

For Students: “Name of Person Paying for Your Trip:” MUST be the person/entity whose Financial Documents the applicant is submitting.

Please note that you must answer every question on the application forms. If the answer to a question is “none,” please write “none” (do not leave it blank). Incomplete/incorrect forms will be returned and will require you to schedule a new interview appointment.

Create your personal U.S. visa account online at https://ais.usvisa-info.com/en-zm/niv.

Print your Payment Slip and pay the non-refundable $160 (fee payable in Zambian Kwacha) MRV fee at any Zanaco bank branch.

After waiting two business days, schedule your visa appointment online at https://ais.usvisa-info.com/en-zm/niv.  Interviews for nonimmigrant visas are typically held on Mondays and Wednesdays.  However, as appointment slots fill up quickly, we advise applicants to begin the application process at least several weeks prior to the intended date of travel.  Additionally, we advise applicants to not book their travel until they have received their visas.  Please keep in mind, there are no interviews on American and Zambian holidays when the embassy is closed.

Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160.

During your visa interview, a consular officer will determine whether you are qualified to receive a visa, and if so, which visa category is appropriate based on your purpose of travel. You will need to establish that you meet the requirements under U.S. law to receive the category of visa for which you are applying. Ink-free, digital fingerprint scans will be taken as part of your application process.

Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160, passport, and photo. See photo requirements here.

Passport pick-up is typically held on Tuesday and Thursday at 4:00 pm. You can authorize someone else in writing to pick up your passport if you cannot make it for pick up. The bearer of the letter must bring their ID card and your receipt.

Callers in Zambia: +260-211-388-801.
Callers in the United States: +1.703.745.5546
Skype: To use Skype to speak to a customer service agent, add a new contact to your Skype account with the Skype name skype-zm.

Email: For payment issues, email essa_contactus+zm+mrv+en@visaops.net, and for appointment or website issues, email essa_contactus+zm+info+en@visaops.net

The Website and call center are the only official sources of general visa information from the U.S. Embassy and are the only authorized methods to schedule a personal visa interview. The application fee remains the same.  Please direct all inquiries on appointment scheduling to the phone numbers and email addresses provided above. The U.S. Embassy consular section cannot answer questions regarding online scheduling issues for nonimmigrant visa interviews.