Nonimmigrant Visas

Nonimmigrant visas are generally for individuals seeking to travel to the United States for a temporary period.  Nonimmigrant visas are used for tourism and travel, temporary employment, business meetings, study and exchange, among other travel purposes.

Travel Restrictions:

Entry of non-LPR foreign nationals who were physically present within the following list of countries within 14 days preceding their entry or attempted entry into the United States is suspended, per Presidential Proclamation:

  • South Africa
  • Brazil
  • The United Kingdom of Great Britain and Northern Ireland, excluding overseas territories outside of Europe;
  • The Republic of Ireland;
  • The 26 countries that comprise the Schengen Area (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland);
  • The Islamic Republic of Iran;
  • The People’s Republic of China, not including the Special Administrative Regions of Hong Kong and Macau.

If you reside in, have traveled recently to, or intend to transit or travel through any of the above listed countries prior to your planned trip to the United States, we recommend you postpone your travel until 14 days subsequent to your departure from the subject country(ries).  More information can be found at: https://travel.state.gov/content/travel/en/News/visas-news/presidential-proclamation-coronavirus.html

Suspension of Routine Services:

Unfortunately, due to the ongoing COVID-19 pandemic in Zambia, all routine visa services at the U.S. Embassy in Lusaka, for routine travel purposes, continue to be suspended.  At this time it cannot be predicted when routine visa services will resume.

Applicants may request an expedited visa appointment for emergency travel purposes, but it is necessary to make the request online.  Circumstances that may be considered for expedited appointments include:

  1. An immediate relative’s death, grave illness or life-threatening accident taking place in the United States.
  2. Urgent medical treatment for the applicant or their minor child.
  3. An applicant for a student or exchange visitor (F/M/J) visa whose I-20 or DS-2019 has a start date that is earlier than the first available visa appointment.
  4. An unexpected need to travel to the United States for urgent business purposes that is occurring within 10 days after the first available visa appointment.
  5. An unexpected visit that is of significant cultural, political, journalistic, sporting or economic importance that is occurring within 10 days after the first available visa appointment.

If you think your reason for travel falls into one of these categories, you will need to do the following:

1)  Complete steps 1 and 2 below to schedule a regular visa appointment on the closest available date (even if it is different or later than what you would prefer).

2)  Sign back into your account, click ‘Continue,’ select ‘Request Expedite,’ and follow the instructions. In your request, include the date and purpose of your intended travel.

Expedited appointments will only be granted at the Consular Section’s discretion.

Fill out the DS-160 visa application form at https://ceac.state.gov/genniv/.

For Students: “Name of Person Paying for Your Trip:” MUST be the person/entity whose Financial Documents the applicant is submitting.

Please note that you must answer every question on the application forms. If the answer to a question is “none,” please write “none” (do not leave it blank). Incomplete/incorrect forms will be returned and will require you to schedule a new interview appointment.

Create your personal U.S. visa account online at https://ais.usvisa-info.com/en-zm/niv.

Print your Payment Slip and pay the non-refundable $160 (fee payable in Zambian Kwacha) MRV fee at any Zanaco bank branch.

After waiting two business days, schedule your visa appointment online at https://ais.usvisa-info.com/en-zm/niv.  Interviews for nonimmigrant visas are typically held on Mondays and Wednesdays.  However, as appointment slots fill up quickly, we advise applicants to begin the application process at least several weeks prior to the intended date of travel.  Additionally, we advise applicants to not book their travel until they have received their visas.  Please keep in mind, there are no interviews on American and Zambian holidays when the embassy is closed.

Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160.

During your visa interview, a consular officer will determine whether you are qualified to receive a visa, and if so, which visa category is appropriate based on your purpose of travel. You will need to establish that you meet the requirements under U.S. law to receive the category of visa for which you are applying. Ink-free, digital fingerprint scans will be taken as part of your application process.

Arrive at the U.S. Embassy on the day of your appointment with your confirmation page DS-160, passport, and photo. See photo requirements here.

Passport pick-up is typically held on Tuesday and Thursday at 4:00 pm. You can authorize someone else in writing to pick up your passport if you cannot make it for pick up. The bearer of the letter must bring their ID card and your receipt.

Callers in Zambia: +260-211-388-801.
Callers in the United States: +1.703.745.5546
Skype: To use Skype to speak to a customer service agent, add a new contact to your Skype account with the Skype name skype-zm.

Email: For payment issues, email essa_contactus+zm+mrv+en@visaops.net, and for appointment or website issues, email essa_contactus+zm+info+en@visaops.net

The Website and call center are the only official sources of general visa information from the U.S. Embassy and are the only authorized methods to schedule a personal visa interview. The application fee remains the same.  Please direct all inquiries on appointment scheduling to the phone numbers and email addresses provided above. The U.S. Embassy consular section cannot answer questions regarding online scheduling issues for nonimmigrant visa interviews.