An official website of the United States government

U.S. Visa Services
Visit the United States

What is a Visa?

A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport. Certain international travelers may be eligible to travel to the United States without a visa under the Visa Waiver Program, which is administered by the Department of Homeland Security (DHS).

The Visa section of this website is about U.S. visas for foreign citizens and nationals to travel to the United States.

Visit Travel.State.gov for additional information.

Note: U.S. citizens do not need a U.S. visa for travel to the United States. When planning travel abroad a U.S. citizen may need a visa issued by the embassy or consulate of the country they wish to visit.

What Type of Visa Do You Need?

For short-term visits to the United States (for tourism, business, education, and more), you can go directly to the online application (form DS-160). For immigrant visas,  which are issued to foreign nationals who intend to live and work permanently in the United States, you can visit the U.S. citizenship and Immigration Services site for the relevant forms.  If you are unsure what type of visa you need, please use the Visa Wizard below.

Applying for a Visa in Zambia

For information on how to submit a nonimmigrant visa application in Zambia, please see our application steps.

Visa Assistance Contact Information

To contact the Consular Section for questions, please review the below contact information.  All email correspondence should include a brief description of the issue along with the full name and application/ case number of any visa applicant.  

For general nonimmigrant questions regarding scheduling and payment:

  • Callers in Zambia: +260-211-388-801
  • Callers in the United States: +1-703-745-5546

For general nonimmigrant and immigrant visa questions:

  • essa_contactus+zm+info+en@visaops.net

For scheduling and payment issues:

  • essa_contactus+zm+mrv+en@visaops.net

For other inquires (please include full name and any relevant application numbers):

  • Consularlusaka@state.gov

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