Emergency Contact – All Locations

If you are a U.S. citizen and have an emergency, use our  phone numbers below at all hours. The Marine Security Guard will put you in contact with an embassy officer.   

Google map of our new chancery location on Ibex Hill.

To call from the U.S.:
011+260-211-357-000
011+260-761-107-000
011+260-966-050-123

To call from Zambia:
0211-357-000
0761-107-000
0966-050-123

For Americans in Zambia, consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week at the above numbers.  Family members in the United States may also call the U.S. Department of State’s Overseas Citizens Services at (888) 407-4747 from the U.S. or Canada, or, from overseas, (202) 501-4444.

We encourage Americans in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.

For routine (non-emergency) consular services for Americans in Zambia we have an online appointment system.

Email regarding an American in Zambia: ACSLusaka@state.gov

Mailing address:

U.S. Embassy
P.O. Box 320065
Lusaka, Zambia

Please read our complete Mission Holiday Schedule to know when the US Embassy will be closed.