Please note, the embassy has begun to open a small number of appointments for routine passport and Consular Report of Birth Abroad (CRBA) services. For urgent travel within 72 hours, or other emergencies, please contact us at ACSLusaka@state.gov to schedule an appointment.
Welcome to U.S. Citizen Services
The U.S. Embassy in Lusaka provides a range of services for U.S. citizens who are visiting or residing in Zambia. In case of an emergency requiring immediate attention, please see our emergency contact information. We also encourage U.S. citizens in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.
Routine services, such as replacement passports and notarized documents, are by appointment only.
Please review the services and information we provide to U.S. citizens in Zambia. We look forward to helping you.
All visitors will be required to undergo security screening before entrance to attend their appointment. Please note the following:
Electronics prohibited: Please be advised that due to embassy security regulations, all electronics are prohibited. Please leave your cell phones, laptops, cameras, tablets, or any other device at home or in your vehicle. There are a limited amount of small shelves to place your phones at the security entrance, but they will not be locked up. Laptops cannot and will not be stored at the embassy.
Large bags prohibited:We recommend you leave backpacks, bags, purses, etc. in your vehicle, or for a safer option, at home. There are no storage options at the security entrance for your bags.