U.S. Citizen Services

***Routine Services Suspended***

Please note, effective immediately the embassy is temporarily ceasing routine passport and Consular Report of Birth Abroad (CRBA) services.  Because of public health measures in the United States to prevent the spread of COVID-19 the U.S Department of State began limiting its passport operations to emergency services only, limiting our ability to provide routine services overseas.

For urgent travel within 72 hours, please contact us at ACSLusaka@state.gov to schedule an appointment for an emergency passport.  For routine passport or CRBA applications, please consider applying once normal operations resume.  We will contact anyone with a pending passport application or scheduled appointment to discuss your individual situation.

Welcome to U.S. Citizen Services

The U.S. Embassy in Lusaka provides a range of services for U.S. citizens who are visiting or residing in Zambia.  In case of an emergency requiring immediate attention, please see our emergency contact information.  We also encourage U.S. citizens in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.

Routine services, such as replacement passports and notarized documents, are by appointment only.

Please review the services and information we provide to U.S. citizens in Zambia.  We look forward to helping you.

All visitors will be required to undergo security screening before entrance to attend their appointment. Please note the following:

Electronics prohibited: Please be advised that due to embassy security regulations, all electronics are prohibited. Please leave your cell phones, laptops, cameras, tablets, or any other device at home or in your vehicle. There are a limited amount of small shelves to place your phones at the security entrance, but they will not be locked up. Laptops cannot and will not be stored at the embassy.

Large bags prohibited:We recommend you leave backpacks, bags, purses, etc. in your vehicle, or for a safer option, at home. There are no storage options at the security entrance for your bags.

Messages and Alerts

See all Messages and Alerts for U.S. Visitors to Zambia.