U.S. Citizen Services

Please note, the embassy is open for routine passport and Consular Report of Birth Abroad (CRBA) services. For urgent travel within 72 hours, or other emergencies, please contact us at ACSLusaka@state.gov to schedule an appointment.

If you are overseas and your passport expired on or after January 1, 2020, you may be able to use your expired passport to return directly to the United States until December 31, 2021.

You qualify for this exception if all the following are true:

  • You are a U.S. citizen.
  • You are currently abroad seeking direct return to the United States.
  • You are flying directly to the United States, a United States territory, or have only short-term transit (“connecting flights”) through a foreign country on your direct return to the United States or to a United States Territory.
  • Your expired passport was originally valid for 10 years. Or, if you were 15 years of age or younger when the passport was issued, your expired passport was valid for 5 years.
  • Your expired passport is undamaged.
  • Your expired passport is unaltered.
  • Your expired passport is in your possession.

You do not qualify for this exception if:

  • You wish to depart from the United States to an international destination.
  • You are currently abroad seeking to travel to a foreign country for any length of stay longer than an airport connection en route to the United States or to a United States territory.
  • Your expired passport was limited in validity.
  • Your expired passport is a special issuance passport (such as a diplomatic, official, service, or no-fee regular passport).
  • Your expired passport is damaged.
  • Your expired passport is altered.
  • Your expired passport is not in your possession.

All other passport rules and regulations remain in effect. The Department of Homeland Security maintains discretion to reject any bearer in accordance with 22 CFR 53.2(b)(7) and 8 CFR 235.1(b).

Welcome to U.S. Citizen Services

The U.S. Embassy in Lusaka provides a range of services for U.S. citizens who are visiting or residing in Zambia.  In case of an emergency requiring immediate attention, please see our emergency contact information.  We also encourage U.S. citizens in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.

Routine services, such as replacement passports and notarized documents, are by appointment only. Consular Report of Birth Abroad are scheduled by email. Please see review our Birth of a Child Page.

Please review the services and information we provide to U.S. citizens in Zambia.  We look forward to helping you.

All visitors will be required to undergo security screening before entrance to attend their appointment. Please note the following:

Electronics prohibited: Please be advised that due to embassy security regulations, all electronics are prohibited. Please leave your cell phones, laptops, cameras, tablets, or any other device at home or in your vehicle. There are a limited amount of small shelves to place your phones at the security entrance, but they will not be locked up. Laptops cannot and will not be stored at the embassy.

Large bags prohibited:We recommend you leave backpacks, bags, purses, etc. in your vehicle, or for a safer option, at home. There are no storage options at the security entrance for your bags.

Messages and Alerts

See all Messages and Alerts for U.S. Visitors to Zambia.