If you require a new passport, a renewal passport, or just aren’t sure, our simple Passport Wizard will assist you in determining your eligibility and gathering the documentation needed to apply.
There is no walk-in service for United States citizens who require a service related to passports, citizenship, or birth registration. These services are by appointment only.
Passport services are not available on weekends, or on Zambia or U.S. Holidays.
The processing time for routine passport renewals is 3-4 weeks. If you are traveling within the next 2 weeks, please see Emergency Passports for further information.
Note: If your passport expired on or after January 1, 2020, and you are traveling directly to the United States before June 30, 2022, you may be able to use your expired U.S. passport. Please see this link for more information.
If you already know which forms to complete, you can: