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Contact Us

Emergency Contacts

If you are a U.S. citizen and have an emergency, use our  phone numbers below at all hours. The Marine Security Guard will put you in contact with an embassy officer.   

Google map of our new chancery location on Ibex Hill.

To call from the U.S.:


To call from Zambia: 


For Americans in Zambia, consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week at the above numbers.  Family members in the United States may also call the U.S. Department of State’s Overseas Citizens Services at (888) 407-4747 from the U.S. or Canada, or, from overseas, (202) 501-4444.

We encourage Americans in Zambia to enroll in our Smart Traveler Program so that we can reach you in an emergency.

For routine (non-emergency) consular services for Americans in Zambia we have an online appointment system.

Email regarding an American in Zambia: ACSLusaka@state.gov

Mailing address:

U.S. Embassy
P.O. Box 320065
Lusaka, Zambia

Location and Phone Number

U.S. Embassy Lusaka
Eastern end of Kabulonga Road
Ibex Hill
P.O. Box 320065
Lusaka, Zambia

Phone: +260-211-357-000

Public Affairs Section

The Public Affairs Section (PAS) oversees all public engagement for the Embassy. It runs an information section for press and the media, operates the American Center, and manages all cultural, professional, and educational exchange programs. PAS also has an EducationUSA educational advisor to provide information to those who would like to study in the United States. PAS administers exchange programs such as the International Visitor Leadership Program and the Fulbright and Hubert Humphrey Fellowships.

Please direct all press inquiries to the Public Affairs Officer at the number below:
Public Affairs Officer

Tel: +260-211-357-000

Offices and Agencies at the Embassy

For detailed information regarding the individual offices/departments of the U.S. Embassy Lusaka, please click on the appropriate link.

U.S. Peace Corps
The Peace Corps is a United States volunteer organization dedicated to grassroots development and economic growth in developing countries.

On the USAID/Zambia’s web site, you will discover what USAID is doing to help the wonderful country of Zambia. USAID works with many partners around the world to build and sustain democratic, well-governed states that will respond to the needs of their people and conduct themselves responsibly in the international system.

CDC Zambia
The Centers for Disease Control and Prevention (CDC) is America’s leading public health agency, dedicated to saving lives and protecting health. CDC established an office in Zambia in 2000 and works with the Zambian Ministry of Health (MoH), provincial health offices and other partners to address HIV, tuberculosis, malaria, and other infectious diseases.

Office of Security Cooperation
The Office of Security Cooperation (OSC) at U.S. Embassy Lusaka is responsible for enhancing the long-term bilateral security relationship between the United States and Zambia. This primarily includes providing peacekeeping and military training, support, and services to the Zambian military, but also includes health assistance to other government organizations and civilian populations as needed.